Privacy policy
This Privacy Policy explains how Henry Elfering Jewelry (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from www.henryelferingjewelry.com (the “Site”) or contact us for customer support.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, how you interact with the Site, and the information needed to process your purchases. We may also collect additional information when you contact us for customer support.
In this Privacy Policy, “personal information” means information that identifies you or can reasonably be linked to you, including the information described below.
Device Information
- Information collected: Your web browser version, IP address, time zone, cookie information, pages or products viewed, search terms, and information about how you interact with the Site.
- Purpose: To display the Site correctly, understand how visitors use it, and improve its performance and your browsing experience.
- Source: Collected automatically when you access the Site through cookies, log files, web beacons, tags, or pixels.
- Sharing: Shared with Shopify and, where applicable, our analytics and advertising partners as described below.
Order Information
- Information collected: Your name, billing address, shipping address, payment information, email address, and phone number. Payment information may include credit card details processed through our payment providers.
- Purpose: To process payments, fulfill orders, arrange shipping, send invoices and order confirmations, communicate with you, and screen orders for potential fraud or other risks. Where consistent with your preferences, we may also send information or advertising about our products and services.
- Source: Provided by you when you place an order or communicate with us about a purchase.
- Sharing: Shared with Shopify and the service providers involved in processing payments and fulfilling your order.
Customer Support Information
- Information collected: Your name, contact details, relevant billing or shipping information, and information you provide about your order or inquiry.
- Purpose: To respond to questions, resolve order issues, and provide customer support.
- Source: Provided by you when you contact us.
Minors
The Site is not intended for individuals under the age of 21. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us using the details below to request its deletion.
Sharing Personal Information
We share personal information with service providers that help us operate the Site, provide our services, and fulfill orders. For example:
- We use Shopify to power our online store. For information about how Shopify handles personal information, please read Shopify’s Privacy Policy.
- We share information with providers involved in payment processing, shipping, customer support, analytics, and advertising, as applicable to the services we use.
- We may disclose personal information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request, or protect our rights.
Advertising and Marketing
We use personal information to provide advertisements or marketing communications that we believe may interest you, consistent with your preferences and any consent required by applicable law.
We may share information about your use of the Site, your purchases, and your interactions with advertisements with our advertising partners, including Facebook and Instagram. This information may be collected directly or through cookies and similar technologies.
Where we use Google Analytics to understand how visitors use the Site, you can learn about Google’s data practices in Google’s Privacy Policy. Google also provides a Google Analytics opt-out browser add-on.
Advertising Choices
You can manage personalized advertising preferences through the following services:
You can also learn about participating companies’ advertising choices through the Digital Advertising Alliance’s opt-out portal.
These controls apply to the relevant advertising services and may not stop all advertisements or all collection of information.
Using Personal Information
We use personal information to operate our business and provide services to you, including:
- Offering products for sale.
- Processing payments and fulfilling orders.
- Arranging shipping and delivery.
- Sending order confirmations and other purchase-related communications.
- Providing customer support.
- Identifying potential fraud and other risks.
- Understanding and improving the Site.
- Providing updates about products, services, and offers consistent with your preferences.
Retention
When you place an order through the Site, we retain your personal information for our records unless and until you ask us to delete it, subject to any applicable recordkeeping requirements.
To request deletion, please contact us using the details below.
Automated Decision-Making
If you are a resident of the European Economic Area, you may have the right to object to decisions based solely on automated processing, including profiling, where those decisions produce legal effects or similarly significant effects on you.
Shopify and our payment service providers may use automated tools to identify potential fraud and assess transaction risk.
Cookies
A cookie is a small file stored on your computer or device when you visit a website. Cookies help the Site remember actions and preferences, such as login details, region selection, and shopping cart contents.
We use cookies for store functionality, performance, analytics, advertising, and social media or embedded content. Cookies can also help us understand how people use the Site, including whether they are first-time or returning visitors.
Store Functionality Cookies
Examples of cookies described in this policy include:
| Cookie | Purpose |
|---|---|
_ab |
Supports access to Shopify administration. |
_secure_session_id |
Supports navigation through the storefront. |
cart |
Supports shopping cart functionality. |
cart_sig |
Supports checkout functionality. |
cart_ts |
Supports checkout functionality. |
checkout_token |
Supports checkout functionality. |
secret |
Supports checkout functionality. |
secure_customer_sig |
Supports customer login. |
storefront_digest |
Supports customer login. |
_shopify_u |
Supports updates to customer account information. |
Reporting and Analytics Cookies
| Cookie | Purpose |
|---|---|
_tracking_consent |
Stores tracking preferences. |
_landing_page |
Records landing page information. |
_orig_referrer |
Records referral information. |
_s |
Supports Shopify analytics. |
_shopify_fs |
Supports Shopify analytics. |
_shopify_s |
Supports Shopify analytics. |
_shopify_sa_p |
Supports marketing and referral analytics. |
_shopify_sa_t |
Supports marketing and referral analytics. |
_shopify_y |
Supports Shopify analytics. |
_y |
Supports Shopify analytics. |
The cookies used may vary depending on the features you use, your preferences, and updates to Shopify or other services connected to the Site.
Cookie Duration
Cookies may be either session cookies or persistent cookies. Session cookies generally expire when you close your browser. Persistent cookies remain until they expire or you delete them. The duration depends on the cookie and its purpose.
Managing Cookies
You can manage or block cookies through your browser settings, usually found in the Settings, Privacy, Tools, or Preferences menu. Your browser’s help pages explain how to change these settings.
You can also find information about managing cookies at All About Cookies.
Blocking or deleting cookies may affect your browsing experience and prevent some parts of the Site from working correctly.
Blocking cookies may not prevent all sharing of information with third parties. For additional advertising choices, please see the “Advertising and Marketing” section above.
Do Not Track
We do not change our data collection and use practices solely in response to a browser’s “Do Not Track” signal.
Privacy Requests and Complaints
To ask a question about your personal information, request its deletion, or make a privacy complaint, please contact us using the details below.
If you are not satisfied with our response, you may contact the relevant data protection authority in your jurisdiction.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.
Contact Us
For questions about this Privacy Policy, our privacy practices, or a privacy request or complaint, please contact us:
Henry Elfering Jewelry
Email: henryelfering@gmail.com
Phone: 917 763 6506
Mail: 2720 North Essel Drive, Tucson, AZ 85715, United States
Last updated: November 6, 2026